Last updated: June 2026
This page is practical platform guidance and should be read with the current in-app workflow.
Company payment first
Rider payout begins only after the assignment is completed and the company payment workflow is completed through the configured payment channel. Direct settlement outside AdhocX is not the platform payout workflow.
Admin verification
Admin may verify payment records, assignment status, OTP proof, location proof, amount breakdown, dispute status, and payout eligibility before a payout is marked ready or paid.
Rider payout amount
The rider payout shown in the app is based on the active requirement, bid, counter, or final assignment amount and the platform fee rules currently applied by the workflow.
Amounts may be held or adjusted only through documented workflow states, admin review, penalty/dispute handling, or correction of incorrect records.
Payout methods
Riders must provide accurate bank or UPI details where requested. Incorrect or incomplete payout information may delay payment.
Payout holds
Payout may be held where company payment is pending, admin verification is pending, assignment proof is incomplete, rider has an active penalty/restriction, there is a dispute, or suspicious activity is under review.
Paid status and support
A payout is considered paid when the platform/admin payout workflow marks it paid or processed. External banking settlement time may vary by payout method and provider.
For payout support, riders should share assignment ID, payout reference if available, payment status shown in app, and correct bank/UPI details with support@adhocx.in.